Solar Service & Support That Lasts.
Solar systems are designed to operate for 25-30 years or more, the company behind them should be, too!
As a worker-owned cooperative that has been installing solar in Western Massachusetts since 2002, PV Squared is committed to standing behind solar systems for the long term, whether we installed them or not.
We are happy to support whether your system has been active for 20 minutes, or 20 years!
HOW IT WORKS
You reach out to PV Squared for support with questions or system alerts.
We work with you to answer questions, or identify potential issues.
On-site repairs are scheduled with our Service Technicians as needed.
We restore your system to its full functionality and performance potential!
PREVENTATIVE MAINTENANCE
Built to Last. Maintained With Heart.
Solar systems are long-term assets, and preventative maintenance helps ensure they perform reliably over time, with fewer surprises and more consistent results.
Regular checkups help your system operate efficiently, catch small issues early, and protect your investment. Our Service Team provides proactive system inspections to keep your system performing at its best for years to come.
Learn more about our Solar System Inspections.
WE’RE PART OF AMICUS O&M
You get the strength of a national network + the care of a local cooperative.
What that means for you:
- Access to collective expertise beyond a single company
- Service approaches informed by national best practices
- A team that stays current with emerging technologies and system trends
Combined with our local presence in Western Massachusetts, this partnership helps ensure your system is supported by both deep local care and broad industry knowledge.
SERVICE RESOURCES FOR CLIENTS
Our in-house Service Team is here to support you. Start with our troubleshooting guides to quickly address common questions — and help us help you.
CHOOSE A TOPIC:
Net Metering
Internet Connectivity
SolarEdge Installations
Enphase Installations
Battery Storage Systems
- SolarEdge- Battery Settings
- SolarEdge- Internet & Grid outage
- SolarEdge- How (and why) would to simulate a grid outage
- SolarEdge- Reset the battery system from a lockout state
- Powerwall- LED Light Statuses
- Powerwall- Additional Resources for Common Questions
Other Service FAQ’s:
Does PV Squared service systems they did not install?
We know that solar projects will only achieve their environmental and financial goals when they’re functioning well!
PV Squared provides service and support for many systems that we did not originally install. As long as capacity allows, and the system falls within our territory (both in geography and expertise), our dedicated Service Team is willing and able to support.
Our main service territory is Western Massachusetts including Berkshire, Franklin, Hampshire, Hampden, and Worcester Counties. We also work in Southern Vermont depending on distance and scope.
Learn more about our Service Team here.
Viva la solar!
Do I need to clear snow off of my panels in the winter?
FALSE! Thankfully our ever-thoughtful Design & Sales Team takes the regional snow coverage into account when your array is designed! ❄ So even if you lose a few days of production to a snowy day or two, you need not worry! Your annual clean energy goals are still very much within reach! ❄☃❄
Our mighty Install Crew does has to carefully shovel the snow to finish your install, however. ❄
What happens to my solar array when I need to replace my roof?
We strongly recommend replacing any roof that has < 5 years of life left before proceeding with any new installation. Otherwise, the solar panels increase the lifespan of the roof by acting as a sort of protective layer, shielding it from the elements.
If your roof ends up needing to be replaced after solar panels have been installed, we can come out and remove the panels and then re-install them. There is a labor fee associated with this, respectfully.
What is Omnidian?
Energy Performance Guarantee & 24/7 Monitoring
- 24/7 Professional Monitoring
- Proactive Service Dispatch
- 100% Covered Maintenance
- Live Support and Diagnostics From Our Solar Experts
- Cash-Back Energy Guarantee
A 2-year pre-paid Omnidian Performance Plan subscription is included with all new qualified residential systems compliments of PV Squared. To learn more, download our program brochure.
GET IN TOUCH: